Customer Service

- Odelia
I applied to Aura Apts and looked forward to living there but unfortunately because of a staff member that did not care about customer service, we moved on to another location. But I did want to say a special thank you to Marcus who gave great customer service and was incredible leasing agent who made me and my son feel welcome. He was never given our message so that we could complete the move in requirements. Since we never heard anything back we moved on to another location. These are beautiful apartments, I easily recommend that anyone looking for a new apartment to lease with Marcus to ensure that you get the best customer experience.